Privacy Policy

Zeonix Global (“we,” “us,” or “our”) is committed to protecting your personal information and privacy. This Privacy Policy explains what personal data we collect, why we collect it, how we process it, and your rights under applicable data protection laws, including but not limited to the Information Technology (IT) Act, 2000, the IT Rules 2011, the Digital Personal Data Protection (DPDP) Act, 2023, and the Google API Services User Data Policy.

 

What to Expect From This Privacy Policy

We will tell you:

> Why we are able to process your information
> What purpose we are processing it for
> Whether you have to provide your data to us
> How long we store your data
> Whether we share your data
> Whether we transfer your data internationally
> Whether we use automated decision-making or profiling

Principles of Data Protection

We follow these principles:

> Process data lawfully, fairly, and transparently
> Collect only for specific and legitimate purposes
> Minimize the data we collect
> Ensure data accuracy
> Store data only as long as necessary
> Protect data with security safeguards

How We Collect Your Data

Data You Provide Directly:

> Name, email, phone number, postal address, date of birth, etc.
> Payment information (if applicable)

Data We Collect Automatically:

> Usage data (e.g. features used, time of access)
> Device data (IP address, browser, OS, etc.)
> Cookies and tracking technologies

Use of Google User Data

When you connect your Google account to Zeo CRM, we may access:

> Your email address
> Your name
> Metadata from Gmail or Calendar (e.g. subject lines, timestamps)
> Other limited info based on your permissions

We do not access or store email or calendar content unless explicitly required and authorized.
All access is granted through Google’s OAuth 2.0 system and handled in compliance with the Google API Services User Data Policy, including Limited Use restrictions. You may revoke access anytime via your Google Account:

Purpose of Data Processing

We process your data to:

> Provide and operate CRM services
> Improve and personalize your experience
> Communicate service or policy updates
> Comply with legal and regulatory requirements
> Send marketing communications (only with your consent)

Lawful Basis for Processing

> Performance of a contract
> Legal obligations
> Consent (e.g., for marketing)

Data Storage and Retention

We store your data securely for as long as necessary to fulfill the purpose for which it was collected or as required by law. After that, your data is deleted or anonymized.

Sharing Your Data With Third Parties

We may share data with trusted service providers (e.g., hosting, support, payment) under strict confidentiality agreements.
We do not share data for marketing without your consent.

Your Data Protection Rights

You have the right to:

> Access your personal data
> Correct inaccurate information
> Request deletion (under certain conditions)
> Restrict or object to data processing
> Request data portability Withdraw consent at any time

To exercise your rights, contact us at: info@zeonixglobal.com

Security of Your Information

We use technical and organizational measures to protect your data. However, no method of transmission is completely secure.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children. If found, such data will be deleted.

Cross-Border Data Transfers

If your data is transferred internationally, we ensure appropriate safeguards in accordance with applicable laws.

Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page.

Contact Us

If you have questions or concerns, contact us:

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